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Home-Based Customer Service for Tmall

Home-Based Customer Service for Tmall(天猫客服)

 

Motion Global成立于2006年,是一个充满活力,成长快速的电子零售商,致力于销售品牌眼镜。目前,Motion Global Ltd业务遍及亚洲,欧洲和美洲的20多个国家。我们拥有超过120名员工,零售包含知名品牌眼镜,如巴宝莉,古驰,雷朋等。

Motion Global的企业文化独特,年轻化,国际化,这在很大程度上促进了自身事业的快速发展和自我提高。公司善于提拔充满活力和潜力的员工,使其肩负起经营团队的高度责任,员工也因此获得了更大更多的自我发展空间。

 

Day to day responsibilities

  • Daily communication with Chinese-speaking customers from Tmall and SBG websites; Help solve pre-sale and after sale problem;
  • 在天猫及官网与中文顾客日常沟通,协助解决售前及售后问题;

 

Mandatory experience, technical and soft skills 

  • Basic knowledge of English
  • 具备基础的英文沟通能力;
  • Chinese native-speaker;
  • 中文为母语者;
  • Home-based position
  • 在家办公,需要家里有稳定的网络及电脑等办公用品;
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